Alert ingestion for CEF, LEEF, and syslog formats. P1–P5 incident lifecycle with SLA enforcement. Active incident queue and analyst assignment.
Tactical RMM integration for real-time agent status, patch compliance, and device inventory across all managed clients.
SOC 2 Type II, ISO 27001:2022, NIST CSF 2.0, and CIS Controls v8.1 coverage with framework progress dashboards.
Per-endpoint and per-seat pricing models. Invoice generation, usage metering, and Stripe integration for managed service billing.
Platform Owner to Report Viewer. Role hierarchy covers MSSP staff, client admins, technicians, auditors, and read-only viewers.
All tenant isolation enforced at the DB layer. Application bugs cannot leak cross-tenant data.
Closed-source licensing engine with offline key validation. Starter, Professional, Enterprise, and Sovereign tiers with seat and endpoint quota enforcement.